Diminished Value of Georgia, the southeast region’s top-rated vehicle appraisal company, has launched a new website devoted to educating consumers about the faulty, inaccurate 17c formula that many insurance companies use to measure the diminished value of a damaged car or truck.
The user-friendly and informative website, 17cformula.com, offers consumers background into how the formula came to be used by insurance companies and why car accident victims should not allow their insurance companies to use the formula to evaluate the diminished value of their damaged vehicles. Essentially, the formula was created during a class action lawsuit in 2001 to assess the damage to the 25,000 vehicles in the suit. The ruling offered the formula as an efficient way to move forward with paying claimants the damages they were owed. It was meant to be a temporary solution, but insurance companies have continued to use the formula in spite of its inaccuracies and flawed logic.
Insurance companies are not required by law to use the 17c formula, but they often do. Frequently, this enables them to pay less to accident victims than they are rightfully owed. This percentage-based formula yields values that are much lower than the actual loss amounts, consequently saving the insurance carriers millions of dollars at the expense of accident victims. In order to ensure you are receiving the fair and just amount for your damaged vehicle, you should have a licensed appraiser assess the diminished value of your car. Diminished Value of Georgia provides accurate vehicle valuation reports that properly quantify the loss in value an automobile has incurred after an accident or incident (such as from fire or flood). The vehicle appraisal reports are then submitted to insurance carriers who, by law, are required to present them as evidence in the claims.
DVGA provides appraisals for all types of vehicles, including specialty and antique cars. It is the only auto appraisal business in Georgia that offers appraisals for a flat rate, with no hidden fees or additional costs. Diminished Value of Georgia is a licensed auto appraisal company, performing an average of 500 vehicle appraisals a month. It is BBB accredited and A-rated by consumers, a rating that is rare in the automotive world. Before ordering an appraisal, customers are encouraged to request a free quote.
Consumers should take time to learn about the 17c formula so they can be prepared in the event they are in an accident. The website provides resources such as a free, informative ebook explaining the usage of the 17c formula as well as a free rebuttal letter that claimants can send to their insurance companies to request just compensation. To receive more information, including instructions on how to file a claim for diminished value, as well as a diminished value calculator, please visit Diminished Value of Georgia online or call (678) 404-0455.
The 17c formula is erroneous and therefore easily defeated.
When negotiating with an insurance company, the burden of proof is on you to demonstrate that your actual loss in value is in fact significantly different than 17c. You achieve this by hiring a bona-fide licensed auto appraiser to rebut their valuation.
There are two main auto appraisal methods: calculated value and measured value.
This is basically a predetermined result based on a percentage or fraction of original value. For example, a 1 year year old vehicle is worth 80% of a brand new one. Another example would be the depreciation calculator the IRS uses for business vehicles.
The measured value of a vehicle is established after considering the vehicle’s condition, analyzing comparables and conducting a market analysis. In other words a professional appraisal by an expert.
Measured value is more accurate than calculated value for the following reasons:
- It accounts for market fluctuation
- It considers vehicle condition
- It analyses comparable vehicles
After the 2008 market collapse, automobile residual values plummeted, causing manufacturers to lose millions. In 2005 when they leased out a new SUV with a projected lease end value to be 55% of MSRP, they did not expect that when lease matured, and due to the overall economic situation, the market value would be significantly less. On the flip side, when gas prices went up, the market value on high MPG vehicles increased dramatically eclipsing the residual value amount set 3 years before.
17c is by definition a fraction formula, so the first argument against it is not its various internal components but the overall technique used, calculated value. This is the 17c worksheet used by most insurance carriers to assess loss in value.
Components of 17c:
- Base Loss in Value
- Mileage Modifier
- Damage Modifier
1- Base Loss in Value
What is base loss in value?
Base loss in value is an arbitrary and random percentage of a vehicle’s NADA retail value. 17c uses a 10% base loss in value coefficient.
What this essentially means is that at NO POINT, regardless of the type of vehicle, intensity or grade of damage, a vehicle cannot lose more than 10% of its corresponding NADA retail value.
NADA is the National Automobile Dealers Association, an auto dealer advocacy group. NADA publishes a monthly book with vehicle values as well as a website. NADA is primarily used by finance companies.
A quick look at NADA’s Frequently asked questions reveals the following:
|Are there any values that reflect a car’s worth after being repaired from an accident?There is no data to support a precise value loss for damage. Because those types of values are not available, NADA does not recognize a diminished value. The loss from damage depends on the severity of the damage repair, how good the repairs look, the age of the vehicle repaired and its class. Class means that a more expensive car when new will be affected more with damage than a lesser priced new vehicle. Damage on a Mercedes has a greater affect, than the same damage on a Chevrolet Lumina. It is always a good idea to take the car to a trusted body shop and ask their opinion, as well as your insurance company. Once you receive their input you can deduct an amount both agree on from an NADA value.|
As you can see, insurance companies use NADA even-though NADA does not have the capability to specifically calculate Diminished Value. The values are “NOT AVAILABLE” according to NADA.
In addition, NADA clearly states that the loss in value depends on the class of vehicle (economy, luxury, utility etc…) whereas the insurance company uses the same modifier (10%) on all cars. The premise that a half a million dollar Rolls Royce loses value in the same fashion as a Kia Rio is fundamentally flawed and lacks supporting data.
Lastly, NADA is not quite suitable as an appraisal tool as it does not account for regional prices changes. Even-though their website asks for your zip code, comparing prices of the same vehicle in three completely separate locales reveals the same NADA value.
It seems that NADA asks for your zip code for advertising and tracking purposes. NOT to provide you with location based valuations.
We priced a Mazda Miata convertible in Atlanta, Los Angeles and Montana, locations with very different climates, demographics and economy and NADA retail was the same. A reasonable person would assume a convertible would be worth more in L.A. than in rugged Absarokee Montana.
NADA Retail: $21,650
Base Loss in Value =$2,165 (10%)
The “base loss in value” component of 17c is wrong for the following reasons:
- 10% is arbitrary with no data to support its validity
- Loss in value valuations are not available from NADA
- NADA does not recognize diminished value
- You cannot use the same 10% coefficient for all vehicle classes
- NADA Retail is flawed as it doesn’t use location based valuations
2- Mileage Modifier
The second component of the flawed 17c formula is the Mileage Modifier.
0 Miles 1.0
20,000 miles 0.8
40,000 miles 0.6
60,000 miles 0.4
80,000 miles 0.2
100,000 miles 0
This means that if the vehicle has 45,000 miles, the modifier would be 0.55 and with 89,000 miles it’s 0.11.
Compounded not evaluated:
This Mileage modifier is multiplied by the base loss in value amount instead of being a component of the base loss in value. Let’s recalculate the NADA retail of the Miata previously used and see how this works:
NADA is $21,100 after adjusting for mileage (-$550), based on the 10% base loss in value coefficient, our base loss in value is $2,100. If we did not adjust for mileage in NADA, the base loss in value would have been $2,165.
Since this vehicle has 43,000 miles, according to 17c, the mileage modifier is 0.57 , 17c compounds values and therefore after adjusting for mileage the loss in value amount is further reduced to $1,197.
Base Loss in Value: $21,000 x 0.1 = $2100
Mileage Modifier: $2,100 x 0.57 = $1,197 (using 17c’s double mileage penalty)
$21,000 x 0.1 = $2,100 (adjusting for mileage only once)
Are you confused? So are we!
According to 17c, you get the NADA retail after adjusting for miles and equipment and then multiply the amount by 10%. Then you multiply by an additional mileage modifier and a damage coefficient (discussed next).
The problem with this is very obvious, we are penalizing for mileage TWICE!
In addition, 17c caps diminished value at 100,000 miles, this means, a vehicle with 101,000 miles can no longer lose value! There is no evidence to support this theory, many vehicles with +100K miles still possess a considerable market value.
The “Mileage Modifier” component of 17c is wrong for the following reasons:
- It penalizes for mileage twice
- It caps loss in value at 100,000 miles
- It is compounded (multiplied) to other components
3- Damage Modifier
1 Severe damage to the structure of vehicle.
0.75 Major damage to structure and panels.
0.5 Moderate damage to structure and panels.
0.25 Minor damage to structure of vehicles.
ZERO No structural damage and replaced panels.
Problems with this Modifier:
- Vehicles with flood damage are not considered
- Vehicles with fire damage are not considered
- Vehicles with bumper damage not considered
- History Report impact not considered
- Airbag Deployment not considered
17c Analysis Summary
Let’s consider this Miata one more time:
Let’s assume this vehicle had a front end collision with airbag deployment, the cost of repair was $10,500, almost half the retail value, the body shop replaced the front fascia, hood and both quarter panels.
According to 17c, the loss in value is:
1- Base LOV = $2,100 (10% of NADA retail)
2- Mileage Modifier 0.57, $2,100 x 0.57= $1,197
3- Damage Modifier, 2 panels, 0.5, $1,197 x 0.5= $598
Would you buy this vehicle for $598 less than an undamaged counterpart?
The Appraised loss in value is 3 to 4 grand… that’s how much you’re leaving on the table!
The Bottom Line:
As we’ve demonstrated, 17c is wrong and unfair. Diminished Value can ONLY be determined with a professional appraisal conducted by a licensed appraiser.
The appraisal report should not be a simple formula but an assessment based on a comprehensive market analysis.